Why is My Refrigerator Water Dispenser Not Working?

Is the water dispenser on your refrigerator broken? If not, you can attempt to solve the issue by yourself or call Accolade Appliance Repair for professional refrigerator repair.

There are several reasons for a water dispenser in a refrigerator to stop working. Again, some suggestions are going to sound a little strange. However, something as obvious as an off switch has been the cause in the past. Be sure to check the obvious potential problems before proceeding with refrigerator repair. Let’s begin to cover this appliance repair problem and see all of the reasons we can cite for a broken water dispenser.

The cause of a water dispenser not working is commonly an installation error, a filter failure or frozen water tubes:

New Refrigerator Installation Issues

You just bought a new refrigerator with a water dispenser, but it’s not working. The water dispenser must be connected to the home’s water line. That could be the reason for the issue.

If the new refrigerator is replacing an older refrigerator that did not include an ice maker or water dispenser, there’s a chance that you do not have a water line near this area. A water line is usually run from under the house either in a crawl space or basement. You can get this type of water line at almost any home repair store and they are very simple for the typical homeowner to install. Typically they have come with a built-in water shut-off valve, which is important so that if you ever need to move the refrigerator, you can turn off the water.

If there is a connected water line, is the valve on? The valve handle must be lined up with the hose. And, is water going through the pipe you have used to connect the water line? Obvious and basic questions, but items that have to be accounted for.

If you removed the refrigerator doors during installation the water dispenser might not be plugged in. Read the owner’s manual to find the wire harness for that particular refrigerator. Ensure that it is plugged into the refrigerator.

If the water is hooked up, most of the time there’s air in the line. So, lifting and lowering the dispenser control on the refrigerator to get the air out of it is necessary.
Filter Issues

On some of the refrigerators, there are different filters. These filters can “expire”, clog or get frozen. All filters are dependent on the style and type of refrigerator. If the filter is blocked it will cause slow filling or no flowing at all. It is recommended that your filter should be replaced every 6 months. Replacing filters in a refrigerator can be hard sometimes. If you have problems, go online or call us and learn the proper method to replace a filter.

One recommendation is to fill the water filter with water prior to installation. A lot of time the water filters take a long time to fill, which could cause you to think that the water dispenser on the refrigerator is not working. You should read the manual if all else fails. To be sure it’s not air trapped in the lines, depress the dispenser lever for around 5 minutes.

A frozen water tank might also be the source of the issue as well on some models. If the tank freezes it will start to leak onto the fresh food bins. Small amounts of food inside of the fresh food bins can cause freezing to occur.

ADDITIONAL REFRIGERATOR RESOURCES